Last Revised: November 12, 2021
By using the websites and services we control, you consent to:
- Communications sent to you for account management purposes
Residents of Europe
Residents of California
- IMPORTANT INFORMATION AND WHO WE ARE
- THE DATA WE COLLECT ABOUT YOU
- HOW IS YOUR PERSONAL DATA COLLECTED?
- HOW WE USE YOUR PERSONAL DATA
- DISCLOSURES OF YOUR PERSONAL DATA
- INTERNATIONAL TRANSFERS
- DATA SECURITY
- DATA RETENTION
- YOUR LEGAL RIGHTS
- CONTACT US
- IMPORTANT INFORMATION AND WHO WE ARE
Our sites and services are not intended for individuals under 18 years of age and we do not knowingly collect data relating to children, or direct marketing at children. If we become aware that we have inadvertently received Personal Data from a child under the age of 18, we will delete such information from our records.
It is important that the Personal Data we hold about you is accurate and current. Please keep us informed if your Personal Data changes during your relationship with us.
Third Party Links
- THE DATA WE COLLECT ABOUT YOU
Personal Data, or personal information, means any information about an individual from which that person can be identified (directly or indirectly) or to which the person can reasonably be linked. It does not include Anonymized Data (as explained below).
We may directly or indirectly through our service providers collect, use, store, and transfer different kinds of Personal Data about you which we have grouped together as follows:
- Identity Data such as first name, last name, username, user ID, and account password
- Contact Data such as mailing address, shipping address, telephone number, and email address
- Commercial Data such as details about products and services you inquired about, considered, and/or purchased from us, account information and status, application versions installed, settings, viewership information (e.g., content viewed, timestamps, interactions with video player), and play data (e.g., hands won or lost, play statistics, in-game friends, challenges completed)
- Demographic Data such as age and gender
- Financial and Payment Data such as credit/debit card number and expiration date, billing cycles, promo codes used, amount paid, and date of payments
- Interests Data such as your interest in particular sports, activities, hobbies, or brands, or your interests in particular types of offers, discounts, or rewards
- Marketing and Communications Preference Data such as your preferences in receiving marketing from us or others and your communication preferences
- Audio and Visual Data such as recordings of telephone conversations with us, recordings of gameplay, and images from social media
- Communications Data such as copies of chat, text message, mail, and email conversations with us
- Geolocation Data such as your approximate geolocation based on indicators from websites or mobile devices or when self-disclosed
- Internet and Other Network Data such as IP address, browsing history, search history, and information about your interaction with our site, mobile application, or advertisements including technical information about your device and information collected by cookies and similar technologies
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). We do not collect any information about criminal convictions and offenses.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove or reject cookies, this could affect certain features of our Service. For further information about cookies, please consult your browser’s help menu.
The following is a list of the cookies that may be used and installed on your computer or device depending on your engagement with our sites or services:
|Cookie Name||First-Party or Third-Party?||If Third-Party, who?||If Cookie, how long does it reside on device?||Essential?||Purpose|
|unifiedDashboardAuth||Third Party||JW Player||Session||Yes||Video Player|
|_ga||Third Party||JW Player||1 year or until user clears||Yes||Video Player|
|_ga_L9VNY0RY8L||Third Party||JW Player||1 year or until user clears||Yes||Video Player|
|_fcdscst||Third Party||JW Player||Session||Yes||Video Player|
|_uetvid||Third Party||JW Player||1 year or until user clears||Yes||Video Player|
|_gid||Third Party||JW Player||1 month||Yes||Video Player|
|_fbp||Third Party||JW Player||3 months||No||Video Player|
|_mkto_trk||Third Party||JW Player||2 years||No||Video Player|
|_biz_nA||Third Party||JW Player||1 month||Yes||Video Player|
|_biz_uid||Third Party||JW Player||1 year or until user clears||Yes||Video Player|
|OptanonConsent||Third Party||JW Player||1 year or until user clears||Yes||Video Player|
|_biz_flagsA||Third Party||JW Player||1 year or until user clears||Yes||Video Player|
|_biz_pendingA||Third Party||JW Player||1 year or until user clears||Yes||Video Player|
|_uetsid||Third Party||JW Player||1 year or until user clears||Yes||Video Player|
|OptanonAlertBoxClosed||Third Party||JW Player||1 year or until user clears||Yes||Video Player|
|optimizelyEndUserId||Third Party||JW Player||6 months||No||Video Player|
|locale||Third Party||Stripe||Session||Yes||Website experience optimization|
|docs.prefs||Third Party||Stripe||1 year or until user clears||Yes||Website experience optimization|
|user||Third Party||Stripe||Session||Yes||Website experience optimization|
|recent-views||Third Party||Stripe||1 year or until user clears||Yes||Website experience optimization|
|merchant||Third Party||Stripe||Session||Yes||Website experience optimization|
|lang||Third Party||Stripe||1 year or until user clears||No||Website experience optimization|
|site-auth||Third Party||Stripe||Session||Yes||Website experience optimization|
|cid||Third Party||Stripe||Session||No||Website experience optimization|
|stripe.csrf||Third Party||Stripe||Session||Yes||Website experience optimization|
|session||Third Party||Stripe||Session||Yes||Website experience optimization|
|private_machine_identifier||Third Party||Stripe||2 years or until user clears||Yes||Link to Credit Card Payment gateway|
|__stripe_orig_props||Third Party||Stripe||2 years or until user clears||Yes||Link to Credit Card Payment gateway|
|machine_identifier||Third Party||Stripe||2 years or until user clears||Yes||Credit Card Payment Gateway|
|__stripe_mid||Third Party||Stripe||2 years or until user clears||Yes||Credit Card Payment Gateway|
|_gcl_au||Third Party||Stripe||2 years or until user clears||Yes||Credit Card Payment Gateway|
|_ga||Third Party||Stripe||2 years or until user clears||Yes||Credit Card Payment Gateway|
|at_test||First Party||PokerGO®||Session||No||Marketing Purposes|
|__smToken||First Party||PokerGO®||1 year||No||Marketing Purposes|
|__smVID||First Party||PokerGO®||1 month||No||Marketing Purposes|
|_fbp||First Party||PokerGO®||3 months||No||Marketing Purposes|
|__smListBuilderShown||First Party||PokerGO®||Until user clears||No||Marketing Purposes|
|_ga||First Party||PokerGO®||2 years||No||Marketing Purposes|
|__qca||First Party||PokerGO®||1 year||No||Marketing Purposes|
|_gid||First Party||PokerGO®||1 year||No||Marketing Purposes|
Please consult the privacy policies of the sources of these cookies for additional information regarding their collection, use, and disclosure of Personal Data. Also note that Session cookies expire at the end of each browser session.
- HOW IS YOUR PERSONAL DATA COLLECTED?
We use different methods to collect data from and about you including through:
- Direct interactions. You may give us Personal Data by filling in forms or by corresponding with us by mail, phone, email, social media, in-person, or otherwise. For example, this includes Personal Data you provide when you:
- Inquire about or purchase our products or services
- Request marketing to be sent to you
- Complete a survey
- Give us feedback or contact us
- Automatic Collection. Your Personal Data and Anonymized Data may be collected as you interact with our site and services. For example, we may collect your IP address and other network or device information when you view our websites, use our services, or interact with advertisements.
If you fail to provide Personal Data
Where we need to collect Personal Data by law, or need it to fulfill our obligations under a contract or prospective contract with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our services). In this case, we may have to cancel a service you have with us, but we will notify you if this is the case.
- HOW WE USE YOUR PERSONAL DATA
We use Personal Data in connection with our business operations when the law allows us to. We will use/process Personal Data for the purposes outlined in this section. Our processing of your Personal Data may require sharing it with third parties in order to accomplish the stated purpose.
Purposes for which we will use your Personal Data
|Purpose of Processing||Personal Data Processed||Lawful Basis (European Residents Only)|
|Perform our contract with you such as using your information to deliver, or communicate with you regarding, the services or the sites, processing payments, facilitating viewing of content or gameplay, and improving the sites and services provided to you. This type of processing includes day-to-day business functions that support performance of our contract and/or provision of the sites and services such as accounting, collections, and technical support.||Identity, contact, commercial, demographic, financial and payment, marketing and communication preference, audio/visual, communications, geolocation, and internet and other network data.||Processing necessary for performance of a contract or to take steps at the request of the data subject prior to entering into a contract.|
|Negotiate a potential contract with you such as communicating with you regarding the potential contract, verifying payment methods, and communicating with any third party involved in the negotiations. This type of processing includes communicating with you in response to a request for information made by you or a third party on your behalf.||Identity, contact, commercial, demographic, financial and payment, marketing and communication preference, audio/visual, communications, geolocation, and internet and other network data.||Processing necessary for performance of a contract or to take steps at the request of the data subject prior to entering into a contract.|
|Obtain and analyze consumer and potential consumer feedback regarding products and services such as by sending surveys or engaging focus groups.||Identity, contact, commercial, demographic, financial and payment, marketing and communication preference, audio/visual, communications, geolocation, and internet and other network data.||Legitimate Interest in correcting errors in and improving our products and services.|
|Market our products or services to you such as by communicating with you through email, telephone calls, text messages, facsimiles, or postal mail.||Identity, contact, commercial, demographic, financial and payment, interests, marketing and communication preference, audio/visual, communications, geolocation, and internet and other network data.||Consent|
|Research and development of new products and services or enhancements to existing products and services, including analysis of use of the sites, services, and products.||Identity, contact, commercial, demographic, financial and payment, interests, audio/visual, communications, geolocation, and internet and other network data.||Legitimate Interest in correcting errors in and improving our products and services.|
|Comply with legal obligations we are under such as responding to lawful requests for information, complying with data protection regulations, and preventing violations of laws and regulations.||Identity, contact, commercial, demographic, financial and payment, interests, marketing and communication preference, audio/visual, communications, geolocation, and internet and other network data.||Compliance with legal obligations|
|Establish, exercise, and/or defend our legal rights or the legal rights of third parties in any legal proceeding.||Identity, contact, commercial, demographic, financial and payment, interests, marketing and communication preference, audio/visual, communications, geolocation, and internet and other network data.||Legitimate Interest in protecting our legal rights and the legal rights of others.|
|Prevent fraud, theft, or violations of our security or the security of third parties.||Legitimate Interest in preventing harm to ourselves and others from malicious activity.|
|Obtain advice from professional advisers such as lawyers, financial planners, accountants, insurance brokers, and consultants.||Legitimate Interest in operating our business in a sound and responsible manner.|
“Legitimate Interest”, for processing of European residents’ data, means the interests of our business in conducting and managing our business to enable us to give you the best sites and services possible and protect our reasonable business concerns. We make sure to consider and balance any potential impact on you (positive and negative) and your rights under applicable law before we process Personal Data of European residents for our Legitimate Interest. We do not process the Personal Data of European residents for our Legitimate Interests if we determine that our interests are overridden by the impact on your rights (unless we have consent or the processing is otherwise permitted by law). If you are a European resident and would like more information about how we assess our Legitimate Interests, you may contact us.
If you are a European resident and the lawful basis for processing your Personal Data is consent, we will obtain consent from you prior to processing your Personal Data for the purpose for which consent is required and you may revoke your consent at any time by contacting us using the contact information below.
Change of purpose
We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your Personal Data for an unrelated purpose after we have acquired your Personal Data, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your Personal Data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
- DISCLOSURES OF YOUR PERSONAL DATA
We may share your Personal Data with service providers, including affiliated entities, for any of the same purposes for which we may use or process your Personal Data. We do not allow our service providers to use your Personal Data for their own purposes and only permit them to process your Personal Data for specified purposes and in accordance with our instructions. During the past twelve months, we shared each of the categories of Personal Data identified in Section 2 with one or more service providers.
The types of service providers we use to whom we may share one or more categories of Personal Data include:
- Fulfillment and account servicing vendors, which help us provide our sites, services and information to you, service your account
- Marketing and communications vendors, which help us market our sites and services to you, present advertisements for third-party products or services to you, and conduct promotions, surveys and other outreach campaigns
- Research and development vendors, which help us develop and improve our sties and services
- Data and business analytics vendors, which help us collect, analyze and improve the accuracy of our data (including Personal Data)
- IT and network administration vendors, which provide services such as data storage and management, website hosting, application development, and data security
- Professional service firms, which provide accounting, legal, and other professional services
- General service providers, which help us with day-to-day business operations such as office support services, mail processing, courier services, facilities management, and document destruction
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose Personal Data and any other information about you to government or law enforcement officials or private parties if, in our discretion, we believe it is necessary or appropriate to respond to legal requests (including court orders, investigative demands and subpoenas), to protect the safety, property, or rights of ourselves, consumers, or any other third party, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with law.
We do not sell Personal Data to third parties for their use in marketing their own products or services to you or for any other purpose.
- INTERNATIONAL TRANSFERS
Your Personal Data will be processed in the United States of America.
If you are a European resident, whenever we transfer your Personal Data out of the EEA we ensure that we have your consent or adequate safeguards are in place as required by the GDPR by either (i) transferring your Personal Data to countries that have been deemed to provide an adequate level of protection for Personal Data by the European Commission or (ii) using standard contractual clauses approved by the European Commission which give Personal Data a similar amount of protection as it has in Europe, including additional safeguards as needed. Please contact us if you want further information on the specific mechanism used by us when transferring your Personal Data out of the EEA.
By providing Personal Data to us, you consent to the transfer to and processing of your Personal Data in the United States. Please note that the laws of the United States provide less protection for Personal Data compared to the laws of the EEA.
- DATA SECURITY
We have put in place reasonable security measures to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your Personal Data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your Personal Data on our instructions, and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected Personal Data breach and will notify you and any applicable regulator of a breach when we are legally required to do so.
- DATA RETENTION
We will only retain your Personal Data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your Personal Data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation or regulatory inquiry in respect to our relationship with you.
To determine the appropriate retention period for Personal Data, we consider the amount, nature and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
- YOUR LEGAL RIGHTS
Depending on your location you may have additional legal rights related to your Personal Data. We will never discriminate against any person for exercising their legal rights with regard to their Personal Data.
If you are located in the EEA, Switzerland, or the United Kingdom, under certain circumstances, you have rights under data protection laws in relation to your Personal Data. You have the right to:
Request access to your Personal Data (commonly known as a “data subject access request”). This enables you to receive a copy of the Personal Data we hold about you and to check that we are lawfully processing it.
Request correction of the Personal Data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your Personal Data. This enables you to ask us to delete or remove Personal Data when there is no legally valid reason for us continuing to process it. You also have the right to ask us to delete or remove your Personal Data when you have successfully exercised your right to object to processing (see below), when we may have processed your information unlawfully, or when we are required to erase your Personal Data to comply with local law. However, please note that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your Personal Data when we are relying on a Legitimate Interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it infringes your fundamental rights and freedoms. You also have the right to object when we are processing your Personal Data for marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your Personal Data. This enables you to ask us to suspend the processing of your Personal Data in the following scenarios:
- If you want us to establish the data’s accuracy
- When our use of the data is unlawful, but you do not want us to erase it
- When you need us to hold the data even if we no longer require it as you need it to establish, exercise, or defend legal claims
- You have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it
Request the transfer of your Personal Data to you or to a third party. We will provide to you, or a third party you have chosen, your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to Personal Data that you provided to us.
Withdraw consent at any time when we are relying on consent to process your Personal Data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain sites or services to you. We will advise you if this is the case at the time you withdraw your consent.
If you wish to exercise any of the rights set out above, please contact us at:
Email address: [email protected]
Postal address: 3993 Howard Hughes Parkway, Suite 450, Las Vegas, Nevada 89169, United States of America
No fee usually required
You will not have to pay a fee to access your Personal Data or to exercise any of the other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Complaints or Concerns
You have the right to make a complaint at any time to the supervisory authority for data protection issues in country in which you reside. We would, however, appreciate the chance to deal with your concerns before you approach the supervisory authority, so please contact us in the first instance.
If you are a resident of California, you have additional rights to access and control your Personal Data under the CCPA. Exemptions may apply.
Right to Know
You have the right to request twice per 12-month period that we provide you (i) the categories or specific pieces of Personal Data we collected about you; (ii) the categories of sources from which your Personal Data was collected; (iii) the business or commercial purpose(s) for which we collected your Personal Data; (iv) the categories of third parties with whom we shared your Personal Data; (v) the categories of third parties to whom we sold your Personal Data (if any); and (vi) our business or commercial purposes for selling Personal Data (if applicable). We are not permitted to provide access to specific pieces of Personal Data if the Personal Data is sensitive or creates a high risk of potential harm from disclosure to an unauthorized person such as financial account information. We will not provide specific pieces of Personal Data unless you expressly request them.
Right to Deletion
You have the right to request that we delete all or any part of the Personal Data we have collected about you. For example, you may request that we delete all of your Personal Data related to our websites, online video services, and/or our applications, or you may request that we delete only part of your Personal Data related to these various platforms (e.g., you may request that we delete only your game statistics, but not your entire game account). If you request that we delete Personal Data, and you do not specify which Personal Data you wish to be deleted, we will delete all of your Personal Data that we have collected about you, including, without limitation, your entire account(s), any poker chips, monies, soft currencies and progression associated with your game account, including the “restoring a purchase” functionality on iOS and other app stores. Please be aware that if your request is not clear as to which Personal Data you wish to be deleted, and appears to be a general request for deletion of Personal Data, we will delete all of your Personal Data (including entire accounts) in our possession. Please understand that we are not required to honor a deletion request if a legal exemption applies such as if we need the information to complete a requested or reasonably anticipated transaction, prevent security incidents or fraud, enable internal uses that are reasonably aligned with your expectations, or comply with legal obligations.
Submitting a CCPA Request
You may submit your request(s) by or sending an email to [email protected] or writing to us at our mailing address below. In your correspondence, please include at least your name, mailing address, email address, and a description of your request.
After you submit your request, we may contact you to obtain additional information necessary to verify your identity. For example, we may require you to verify certain information in our files or submit a signed declaration under penalty of perjury verifying your identity. We will not process Right to Know or Deletion requests without verifying your identity, so please respond promptly. If you do not timely respond to our requests for information, we may deny your request.
We will process verified Right to Know and Deletion requests within 45 days of receipt, subject to any applicable exemptions and extensions permitted by law up to 90 days. If you request access to specific Personal Data and that information creates a high risk of potential harm from disclosure to an unauthorized person, we will withhold that information and replace it with a category identifier. For example, if we withhold a credit card number, we will inform you that we have a credit card number on file. If you have a password-protected online account with us, we will provide the response to your request via the online account (including the email address associated with the account), otherwise, we will give you the option to choose between mail and electronic delivery. We will retain a copy of your deletion request for at least two years as required by law.
If you are an authorized agent submitting a request on behalf of a California resident, you must provide a copy of a lawful power of attorney or a written signed authorization from the consumer along with proof of your identity. You may provide this documentation via email to [email protected] after submitting the request. We may contact you and the consumer on whose behalf you claim to act to verify your identity, the consumer’s identity, and your authorization to act on the consumer’s behalf.
California “Do Not Track” Disclosure
Do Not Track is a web browser privacy preference that causes the web browser to broadcast a signal to websites requesting that a user’s activity not be tracked. Currently, our sites and services do not respond to “do not track” signals.
We are a company located in the United States. All matters relating to privacy issues are governed by the laws of the United States. Nothing in this policy will be construed as an admission that we are subject to the laws or jurisdictions of any national or international jurisdiction or governmental entity, or to non-US law.
- CONTACT US
3993 Howard Hughes Parkway
Las Vegas, Nevada 89169